Client Instruction
Client Instruction

Remote Support Session for Mac

These are the steps for downloading and running the Splashtop SOS program we use to remote into your Mac. Open your Safari browser and go to https://sos.splashtop.com. Note: You can also do this in Google Chrome. Open your Mac downloads folder. Open the SplashtopSOS file from the downloads folder. Double-click the Splashtop SOS icon when […]

Client Instruction

Coastal PC Support Client Instruction: Remote Support Session

Coastal PC Support utilizes Splashtop SOS for on-demand remote support. The process typically takes less than one minute to initiate and you are welcome to sit back and “watch the show” as your service is performed. With advanced security features, Splashtop deploys two-factor authentication, single-sign on integration, endpoint MFA, blank screen, idle session timeout, remote […]